does it take to get my Heckler Custom Guitar or pickup(s) made?
Typical lead time is approximately 3 months for a
guitar and about 1 week for a set of pickups. I always strive to meet
deadlines, but I will not compromise quality to do so.
Why can’t I
order a guitar or pickup right on the website?
I prefer to talk to the customer before starting
any build. I always try to learn about the needs of the customer in a
sort of “interview” process where I start to get a feel for the
persons playing style, preferred setup, and desired tone. I would
like to be able to offer the customer something that cannot get
What are the
terms on ordering a custom guitar?
40% payment is required up front. This amount is
non-refundable even if you decide that you do not want to or cannot
purchase the instrument when it is finished. The remainder of the
purchase price is due before the buyer can take possession of the
instrument (or before shipping). Buyer will be responsible for
shipping costs and insurance is required.
accept credit cards?
No. But I do accept Paypal.
Do you keep
any guitars or pickup models in stock?
No. I like to be able to provide custom guitars
and pickups that are made to the customers specifications. Sometimes
on occasion items will become available for immediate purchase and
will be displayed for sale in the “Featured” area on the home page.
What is the
difference between the different grades of AlNiCo?
Most modern pickups use A5 so that is a safe
choice for todays modern rock guitar tones. A5 is also the most
powerful of the AlNiCo grades that I use. Substituting a different
grade like A2 (Slightly less pull) with the same amount of wraps of
wire around the coil will give a slightly warmer and more loose bass
response. A2 is a good choice for classic rock tones. Other grades
such as A3 and A4 offer even more tonal options. The force/pull of a
magnet can be measured in Gauss and the strength of the various grades
go from highest to lowest: A5->A2->A3->A4.
How does the
DC resistance of a pickup affect the sound?
This is a tricky question because DC resistance
actually has little to do with tone. It is more of a leading
indicator of what is inside the pickup. Other factors that have much
more impact one the tone are # of wraps of wire, insulation thickness,
inductance, coil shape, metal allows, magnet type. By knowing the
resistance alone you cannot accurately predict the response of the
pickup, but if you also know the wire size and insulation type then
some assumptions can be made about the tone that it will produce.
you offer "Over wound" Pickups?
I prefer a standard wind or under wound pickup.
The reason is because the more wire that is added to the coil the more
focused the response of the pickup becomes. Sure, an over wound
pickup has increased output to drive your amp harder but it comes at
the cost of bass and treble. The more wraps added to the coil,
the more pronounced the midrange becomes. I will wind pickups
per a customers request but I always try to make them aware of the
pros and cons and make sure that the pickup fits their playing style
and musical taste.
Can you do
Yes. Custom inlays made of wood, pearl, or other materials can be
worked into any design. Email me
for a quote.
Please include a sketch, size, and any specific materials that you
would like to be used.
Can I order
a totally custom body or headstock shape?
Yes. Anything is possible (within reason). Email a sketch for a
Can you use
hardware other than what is listed in the options section?
Yes. I can get just about any type of hardware
that is available. I can also fabricate custom hardware for a
personalized piece. Inquire for a quote.
wood or material options that are not listed?
For the most part, as long is it is legal and
generally available I am willing to use it.
guitars come with cases?
No. I have had multiple customers that prefer to
select their own custom case so my prices for guitars are priced to
not include the case and give the buyer that option. On the other
hand, I am a dealer of TKL cases (I recommend TKL because of their
quality and industry reputation) and can offer them to you at my
dealer cost plus shipping if you purchase one of my guitars.
Do you do
finish repairs like chips, cracks, checking, etc?
No, I prefer not to do these types of repairs
because for me the risk does not outweigh the benefits. A finish
repair is very hard to execute perfectly and most of the time is still
visible after the repair. On the other hand, I do offer a complete
strip and refinish option for those guitars that need this repair. My
preferred finish is Mcfadden’s Nitrocellulose lacquer.
make an exact copy of a Telecaster, Les Paul, Stratocaster?
No. If you want one of these guitars then I
encourage you to go buy one, because I have no interest in making
exact copies of these already commercially available models. Instead,
I like to offer customized but “Familiar” body styles that will catch
the eye of people walking by and provide a personalized feel to the
What type of
strings do you use?
Standard for repairs and for new guitars are:
Electric - D’Addario EXL110’s (Light gauge 10-46)
Acoustics - D’Addario EJ16 (Light gauge Phosphor Bronze 12-53)
All other string gauges and brands are available upon request.